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Privacy Policy

Last updated: August 16, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Texas College Virtual Learning System and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to the Texas College Virtual Learning System, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Texas College of Management and IT, Siphal, Chabahil, Kathmandu, Nepal.
  • Country/State refers to: Nepal.
  • Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company, to facilitate the Service, provide the Service on Our behalf, perform Service-related services, or assist Us in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • User means any individual who accesses or uses the Service.
  • You means the individual accessing or using the Service, or the college department or other entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Student/Staff ID (LCID), department, and address

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To manage Your Account: to manage Your registration as a user of the Service and give You access to the functionalities available to You based on Your role (e.g. student, department admin, main admin).
  • To contact You: by email, telephone, SMS, or other equivalent forms of electronic communication regarding academic updates, notices, or security alerts, when necessary or reasonable for their implementation.
  • To manage Your requests: to attend and manage Your requests to Us, such as leave requests or certificate issuance.
  • For other purposes: such as data analysis, identifying usage trends, and evaluating and improving Our Service and Your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: to monitor and analyze the use of Our Service, and to contact You.
  • With Affiliates: including Our academic partner institutions, in which case We will require those affiliates to honor this Privacy Policy.
  • With other users: where the Service offers public areas, information You share there may be viewed by other users.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements and policies.

  • Account Information: retained for the duration of Your Account relationship plus up to 24 months after account closure.
  • Support correspondence: up to 24 months from the date of ticket closure.
  • Usage Data and server logs: up to 24 months for security monitoring, troubleshooting, and service improvement.

You may request information about how long We will retain Your Personal Data by contacting Us. When retention periods expire, We securely delete or anonymize Personal Data from Our active systems.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting Your account settings, or by contacting Us directly. Please note that We may need to retain certain information where We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's and Minors' Privacy

The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16. If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us so We can take steps to remove that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

  • By email: inquiry@texascollege.edu.np
  • By phone: 01-4589134, 01-4588627
  • By visiting: Siphal, Chabahil, Kathmandu, Nepal

You can also reach Us through our Contact Us page.

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Siphal, Chabahil, Kathmandu, Nepal
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